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Customer Experience
MGI Partners with Imperial College London to Establish Overseas Customer Experience Center in the UK
MGI Tech Co. Ltd. (MGI), a company committed to building core tools and technology to lead life science, announced the opening of its second overseas…
CIBC Innovation Banking Announces Growth Capital Facility for SupportLogic
CIBC Innovation Banking is pleased to announce a growth capital facility for San Jose-based SupportLogic, Inc. (“SupportLogic”), a support experience…
Vee24 Virtual Boutique Now Available in the Microsoft Azure Marketplace
Microsoft Azure customers worldwide now gain access to Vee24's Virtual Boutique to take advantage of the scalability, reliability and agility of Azure…
Vitality Leverages Voice of Customer to Help Customers Better their Lives
Medallia, the global leader in customer and employee experience, announced that Vitality, the health, life, car insurance and investments provider,…
Qualtrics Announces Manager Assist, Empowering Managers to Own Their Team’s Engagement and Success
Qualtrics , the leader and creator of the experience management category, announced Qualtrics Manager Assist, a new platform that empowers managers to…
Alorica Recruits Mireille Magallona as Regional President of APAC Operations and Sanjay Ponnappa as…
Regional Leadership Appointments Help Advance Alorica’s Global Strategy for Transformative Growth
Alorica, a trusted global leader in…
Akia Partners with Veriff to Provide Fast and Secure Customer Experiences
Partnership provides property owners with secure guest authentication, while supporting memorable guest engagements
Veriff, a global identity…
Glia and Tethr Partner to Deliver Enhanced Analytics for Digital Customer Service
Conversation intelligence solution provides insights and metrics to improve customer experience
Glia, the leading provider of Digital Customer…
Bidgely Partners with NISC to Enhance Customer Experience for Utility Cooperative Members
Partnership brings AI-powered consumer analytics to rural communities, improving grid management, energy education and more
National Information…
Cotopaxi Partners With Forethought to Scale Customer Support
Cotopaxi advances customer experience with Forethought's AI products, Solve and Assist
Forethought, the human-centered AI platform,announced its…