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Customer Experience
Factoreal Flattens the Martech Stack for SMBs with a Unified Customer Engagement Platform
Customers expect personalized interactions from businesses, whether they’re shopping online from a laptop or standing in line with a mobile device in…
MakeShift People First Scheduling Solution Now Available on SAP Store
By Integrating with SAP SuccessFactors Employee Central, the employee scheduling solution gives clients access to an intelligent workforce management…
TELUS International Announces Agreement to Acquire Willowtree, a Full-Service Digital Product…
Builds upon existing end-to-end design, build and deliver capabilities
Unlocks new areas of opportunity, including key front end design and…
Webex by Cisco Enhances Customer Experiences for the Digital Era
Introducing Webex CX to deliver new omnichannel customer experiences
Cisco is the only company that can deliver a fully integrated UCaaS (Webex…
Treasure Data Works with Amazon Marketing Cloud to Develop Turn-Key Integration to Enrich Customer…
Treasure Data, an award-winning enterprise customer data platform (CDP), announced an integration with Amazon Marketing Cloud, a clean room solution…
Service Providers Boost Asian Contact Center Innovation
Outsourced automation, security and analytics capabilities help companies in Singapore and Malaysia meet new customer and workforce needs, ISG…
Car Rental Search Engine QEEQ Fights Inflation for Travelers and Announces Free Tools to Maximize…
Travelers looking to fight inflation can use car rental search engine QEEQ to find the best deal and receive a 10 percent discount with other perks as…
Conscia.ai Partners with Commercetools, Cloudinary, Contentstack and BILDIT for a 10-Day Omnichannel…
Conscia.ai, a Composable Experience Orchestration and Personalization platform, has partnered with industry-leading composable technologies…
CreatorCart Releases First Public Beta To Give Brands And Creators A New Revenue Channe
CreatorCart, a creator-focused social commerce solution extends the engagement between brands and customers through SMS marketing, announced it is now…
Teavaro and CDP Institute Offer Free Online Course on Identity Resolution
Teavaro and the Customer Data Platform Institute released a free, in-depth training course on Identity Resolution. The course is the first in a series…