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Customer Experience
TELUS International Announces Agreement to Acquire WillowTree
TELUS Corporation and TELUS International, a leading digital customer experience innovator that designs, builds and delivers next-generation…
Nogin Unveils Vx Of Intelligent Commerce, The Leading Commerce-as-a-Service Software Platform
Nogin, a leading provider of innovative Commerce-as-a-Service (CaaS) technology, launched a new website unveiling the arrival of machine learning…
Instnt Launches Instnt Access to Help Businesses Onboard Customers With a Single Click
Instnt, the AI-managed customer acceptance platform that helps businesses accept and onboard more good customers for good, with up to a $100 Million…
Factoreal Flattens the Martech Stack for SMBs with a Unified Customer Engagement Platform
Customers expect personalized interactions from businesses, whether they’re shopping online from a laptop or standing in line with a mobile device in…
MakeShift People First Scheduling Solution Now Available on SAP Store
By Integrating with SAP SuccessFactors Employee Central, the employee scheduling solution gives clients access to an intelligent workforce management…
TELUS International Announces Agreement to Acquire Willowtree, a Full-Service Digital Product…
Builds upon existing end-to-end design, build and deliver capabilities
Unlocks new areas of opportunity, including key front end design and…
Webex by Cisco Enhances Customer Experiences for the Digital Era
Introducing Webex CX to deliver new omnichannel customer experiences
Cisco is the only company that can deliver a fully integrated UCaaS (Webex…
Treasure Data Works with Amazon Marketing Cloud to Develop Turn-Key Integration to Enrich Customer…
Treasure Data, an award-winning enterprise customer data platform (CDP), announced an integration with Amazon Marketing Cloud, a clean room solution…
Service Providers Boost Asian Contact Center Innovation
Outsourced automation, security and analytics capabilities help companies in Singapore and Malaysia meet new customer and workforce needs, ISG…
Car Rental Search Engine QEEQ Fights Inflation for Travelers and Announces Free Tools to Maximize…
Travelers looking to fight inflation can use car rental search engine QEEQ to find the best deal and receive a 10 percent discount with other perks as…