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Customer Experience
Big Sandy Superstore Implemented Package.ai to Automate Operations, Reduce Costs and Boost Customer…
Package.ai, the complete customer engagement platform, has streamlined Big Sandy Superstore's operations using conversational AI, workflow automation…
Tealium and Indegene Partner to Help Life Sciences Brands With Robust Customer Data Strategies to…
Indegene, a leading global technology-led healthcare solutions provider, and Tealium, announced a strategic collaboration to combine Tealium’s…
Logixboard Unveils Real-Time Automated Container Tracking
Logixboard, the leader in providing digital customer experience solutions to international freight forwarders and customs brokers, added real-time,…
Omantel Embraces Conversational AI From Spitch and Datalyticx to Improve Customer Experience and…
Omantel, the leading telecommunications provider in Oman, Spitch, the global leader in Conversational AI solutions, and Datalyticx, an Omani-based…
Jenni Kayne Redefines the Customer Experience With Associate Tools That Bridge the Gap Between…
California-based lifestyle brand Jenni Kayne, known for its minimal apparel pieces and hand-crafted, quality furniture, has selected Tulip, the retail…
TDCX Expands In The Philippines To Meet Growing Demand For Complex Customer Experience Solutions
TDCX, , a high-growth digital customer experience (CX) solutions provider for technology and blue-chip companies, continues its expansion path with a…
Simplr Appoints Mark Coffman as Chief Sales Officer
Simplr, the conversational experience platform built to exceed the expectations of the NOW Customer, appointed Mark Coffman as chief sales officer. In…
Okendo Connect Launches To Empower Shopify Sellers To Collect Actionable Customer Data
Okendo, the customer marketing platform for ecommerce brands, launched its new customer intelligence solution, Okendo Connect. This addition to…
BSH Home Appliances Group Chooses Twilio To Revamp Its Digital Customer Engagement Experience
Twilio , the customer engagement platform that drives real-time, personalized experiences for leading brands, announced that BSH Home Appliances…
Startek Realizes Benefits of Investment in People, Process and Infrastructure
Startek, a global customer experience (CX) solutions provider, announced that its refreshed strategy is delivering tangible business results powered…