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Customer Experience
Marley Spoon Implements Mparticle to Build a Single Customer View for Multi-Brand Meal Kit Portfolio
mParticle, a leader in customer data infrastructure, announced that Marley Spoon, the multi-national meal delivery company, has selected to implement…
New Customer Data Platform (CDP) Built for Telcos by Telcos Launched
Ikue the innovative UK-based customer data and personalisation start-up, has launched its new Customer Data Platform (CDP) designed and built…
Novidea Enhances Low-Code Automation Features to Empower Insurance Agencies, Brokers, MGAs and…
Novidea, the creator of the cloud-native, data-driven insurance Agency Management System (AMS), announced significant new enhancements to its low-code…
Ascribe Launches a New Release of AI Coder
Ascribe announces a new release of AI Coder which creates a theme-based codebook and codes the verbatim responses automatically. AI Coder enables…
Pega Introduces Pega Customer Data Connectors for Deeper, AI-Powered Data Analysis and Better…
Pegasystems Inc., the low-code platform provider that builds agility into the world's leading organizations, announced Pega Customer Data Connectors …
Medallia Launches Frontline Engagement and Quality Management App on Salesforce AppExchange
New Salesforce integration seamlessly triggers real-time, post-interaction surveys from Service Cloud
Medallia, the global leader in customer and…
ActionIQ Announces Partnership with Snowflake to Build Composable Customer Data Stacks and Maximize…
ActionIQ, the leader in customer experience (CX) solutions that deliver actionable insights from customer data, announced a partnership with…
Wiha Tools USA Adopts New Salsify Connector to Amazon A+ API
Salsify, the Commerce Experience Management (CommerceXM) platform empowering brand manufacturers, distributors, and retailers to win on the digital…
New Slack Innovations and Salesforce Customer 360 Integrations Unlock Team Productivity, Adding…
Slack, your digital HQ, with Salesforce, the global leader in CRM, unveiled new product innovations at Dreamforce that make it even more productive…
Currys Collaborates with Mindtree to Deliver a Connected Omnichannel Customer Experience
Mindtree, a global technology services and digital transformation company, announced that it has enabled the UK's leading retailer of technology…