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With countless users generating massive volumes of digital records every single day, more powerful and robust analytics and AI systems are needed to…

After a year of rapid, high-stakes changes across the business landscape, organizations that want to stay competitive are entering 2021 with a focus…

This AI in Marketing article was first published in May 2018.

I started as CEO of Bazaarvoice, a technology company that provides user-generated content (UGC) solutions to the world's leading brands and…

The statistics are staggering. The Federal Trade Commission’s (FTC) 2019 Consumer Sentinel Network Data Book reports a sum total of 3.2 million…

Even as we continue to endure the tragic effects of the global pandemic, businesses are looking forward to a future recovery and how to address…

While digital transformation is proving to have many benefits for businesses, what is perhaps the most significant, is the vast amount of data there…

Like every business process, the corporate landscape is also influenced by AI and Machine Learning. It would be fair to say that businesses were dealt…

B2B Digital experience has changed in the last 6-7 months. Long before COVID-19, most companies saw the opportunity to engage their B2B customers more…

COVID-19 pushed all our working lives onto remote, but that doesn’t mean that you can put employee training on pause. In fact, with all your employees…