Guest Authors

Singularity. It’s discussed by futurists and by scientists. Then there are the rest of us grappling to get our heads around the “reality” that within…

As the Coronavirus has rapidly spread across the world, businesses in every sector continue to be impacted by the ramifications of the highly…

The way we use robots in manufacturing is shifting. When we think about machines in factories and laboratories, the image is often one of a single…

CMOs and CX Leaders are directing an increasingly large percentage of the overall IT teams' budgets. To get the ROI they need, they should forge…

It’s fair to say that the launch of the Disney+ has reignited our love for Disney movies. Many have come to appreciate the positivity and life-lessons…

At a time when businesses are experiencing unimaginable disruptions, demands and priorities are continuing to shift. While maintaining functionality…

Artificial Intelligence and Machine Learning have become critical to enterprises across all industries. However, AI and ML applications produce…

For the first weeks of COVID-19, it felt like the end of the world was indeed finally here. The stock market was falling, companies were laying people…

It’s easy, in a time like this, to become stuck in the “now” and the “before.” How do I mitigate losses now? How do I get it back to the way things…

There’s no doubt that optimizing your customer experience (CX) pays off. When products and services come with great experiences, consumers are willing…