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The AI market has boomed and holds great promise in various sectors with the hope that the technology will improve processes and reduce overall costs.…

The latest rage in Customer Experience (CX) is … well, customer experience. That is, the word experience is being emphasized more today than ever…

AI - A Decades Old Problem The bogeyman of the modern workplace is undoubtedly AI. It seems every day a new article pops up about how machines are…

Today the public sees AI as a technical solution, but AI’s biggest problems are not technical, they’re the design and behavioral issues. “There is…

Due in large part to the HITECH Act and the Meaningful Use incentive program, electronic medical record (EMR) initiatives have dominated the IT…

From marketing to transportation to financial services - you’d be hard put to find an industry today that artificial intelligence hasn’t promised to…

Customers love technology, but they crave human interaction too. Several years ago, Gartner predicted customers would manage 85 percent of their…

While content represents more than 80% of all enterprise information, too many organizations struggle to manage it effectively. Part of this challenge…

The much-awaited revolution is nearly here. While the 5G PR machinery has been on a roll for a while now, there’s finally a clear picture of when…

Artificial Intelligence (AI) has proven to be the rocket fuel consumer side technologies increasingly turn to for generating bone-crushing hits in…