Guest Authors

Chatbots Are A Contact Center Industry Buzzword. In Fact, If This Was A Bingo Game, Chatbot Would Be The Winning Ball. But Who Would Win In A Fight,…

Blockchain is perhaps the era’s favorite new invention. This simple, programmatic solution creates trust among anonymous market players. This…

The Internet of Things (IoT), Virtual, Augmented, and Mixed Reality (VAMR), Artificial Intelligence (AI) and Machine Learning (ML) – in a world filled…

If a baby was born in 2016, she would be around two years old now and would have just about enough balance to jump, climb stairs with help, and feed…

Yariv Adan, Product Leader at Google Assistant spoke about how AI is powering the next paradigm shift in Human-Machine Interaction - the Natural User…

Humans are bad at making decisions. Studies show that nothing makes us unhappier than choice. From choosing which car to buy to choosing our next…

Artificial Intelligence (AI) and machine learning are on the verge of revolutionizing programmatic media buying, and the reason is simple: In today’s…

Cryptography, in the dictionary, is the art of writing or solving codes. In the security world, it’s the practice and study of techniques for secure…

Marketing Must Guide IT in How to Manage Account Access in the Consumer Context It’s no secret that IoT is going to permeate our lives in the next…

Chat bots will continue to transform virtually every business function from marketing to sales to customer support. One of the other areas that we'll…