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The retail holiday season is now upon us. Although Black Friday, Cyber Monday, and other big shopping events have already taken place, the year-end…

At the forefront of AI's rapid evolution, conversation analytics is becoming an increasingly vital tool, evolving the way businesses understand,…

As we approach 2024, the popularity of generative AI will ultimately impact every sector of the economy. It is important to identify which sectors…

The world of customer data is rapidly changing, and companies are responding with diverse strategies to stay ahead in this dynamic environment. At our…

It is estimated that by 2026, over 80% of organizations will have used generative AI APIs, or deployed generative AI-enabled applications. Generative…

Consumer super apps are coming to America. And, the B2B super app isn't far behind. Outside the United States, super apps dominate consumer…

Inflation, interest rates on the rise, and the specter of a recession hanging over us all. High turnover and workforce shortages. Supply chains that…

Authenticity in advertising, especially in the age of advanced social media techniques and the Metaverse, has become extremely challenging. Where…

Zero Trust Maturity Model (ZTMM) released by the CISA lays out a more achievable roadmap for government agencies to transition to ZTA.

If you’re a founder launching a startup, then you’re no stranger to this startling fact: over 90% of new businesses fail, and a potential recession…