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Browsing Category
AIT MegaMind
AIT MegaMind
AiThority Interview with Ketan Karkhanis, EVP & GM, Sales Cloud at Salesforce
Hi Ketan, please tell us about your role at Salesforce and how it has changed since the onset of the pandemic in 2020?
I’m the EVP and GM of Sales…
AiThority Interview with Dr. Mark Austin, VP Data Science at AT&T
Hi, Dr. Austin. Welcome to the AiThority Interview Series. Please tell us about your role at AT&T and how you arrived here.
I manage a team of…
AiThority Interview with Matthew Tillman, CEO and Co-founder at OpenEnvoy
Hello Matthew. Welcome to our Interview Series. Tell us more about your current position and the responsibilities you have within your organization.…
AiThority Interview with Rebecca Jones, General Manager at Mosaicx
How do cloud contact centers benefit from using AI-powered recommendations for customer service?
A: AI-powered recommendations merge personalized…
AiThority Interview with Dan O’Connell, Chief AI & Strategy Officer at Dialpad
Last week, a leading customer intelligence platform provider, Dialpad published a report on the AI trends influencing sentiments and attitudes at…
AiThority Interview with Bret Greenstein, Partner, Data & AI at PwC
Please tell us about your current role at PwC. How did you arrive at this company?
I currently serve as a Cloud and Digital Partner focused on AI…
AiThority Interview with Ganesh Shankar, CEO and Co-founder at Responsive (formerly RFPIO)
Hi, Ganesh. Welcome to our Interview Series. Please tell us a little bit about your journey and what inspired you to start with Responsive.
In my…
AiThority Interview with Brad Beumer, Customer Experience and Contact Center Automation Lead, UiPath
Last month, UiPath expanded its AI offerings with new-age Generative AI capabilities. The UiPath Business Automation Platform hooked onto GPT-4 to…
AiThority Interview with Frank Diana, Principal Futurist at Tata Consultancy Services
Hi, Frank. Welcome to the AiThority.com Interview Series. Please tell us about your current role in TCS and the technologies you currently work…
AiThority Interview: Top AI and ML Trends Transforming the Customer Service Industry
Generative AI may be a new beast in the town, and yet to be fully tamed for the industry purposes. However, its impact on every business,…