Interviews

Last week, a leading customer intelligence platform provider, Dialpad published a report on the AI trends influencing sentiments and attitudes at…

Please tell us about your current role at PwC. How did you arrive at this company?  I currently serve as a Cloud and Digital Partner focused on AI…

Hi, Ganesh. Welcome to our Interview Series. Please tell us a little bit about your journey and what inspired you to start with Responsive. In my…

Last month, UiPath expanded its AI offerings with new-age Generative AI capabilities. The UiPath Business Automation Platform hooked onto GPT-4 to…

Hi, Frank. Welcome to the AiThority.com Interview Series. Please tell us about your current role in TCS and the technologies you currently work…

Generative AI may be a new beast in the town, and yet to be fully tamed for the industry purposes. However, its impact on every business,…

Hi Alistair, welcome to our Interview Series. Please tell us about your journey and how you arrived at the idea of joining Profusion? I started off…

Contact centers are thriving in the post-pandemic world, largely due to a rampant adoption of data-driven digital transformation journeys. The…

The hype related to Generative AI tools continue to influence the board room discussions. Customer service industry is one of the most disrupted…

Artificial intelligence (AI) is driving new innovations in the contact centers. A majority of the call centers utilize AI technologies to improve…