Interviews

Hello Matthew Tillman. Welcome to our Interview Series. Could you provide an overview of your current position and the responsibilities you have…

AI-driven customer experience management software companies are ruling the SaaS marketplace. These companies leverage AI to serve CX marketers,…

Brands are constantly trying to provide the best customer service by keeping with the latest customer experience (CX) trends. CX has emerged as a key…

Hi Ketan, please tell us about your role at Salesforce and how it has changed since the onset of the pandemic in 2020? I’m the EVP and GM of Sales…

Hi, Dr. Austin. Welcome to the AiThority Interview Series. Please tell us about your role at AT&T and how you arrived here. I manage a team of…

Hello Matthew. Welcome to our Interview Series. Tell us more about your current position and the responsibilities you have within your organization.…

How do cloud contact centers benefit from using AI-powered recommendations for customer service? A: AI-powered recommendations merge personalized…

Last week, a leading customer intelligence platform provider, Dialpad published a report on the AI trends influencing sentiments and attitudes at…

Please tell us about your current role at PwC. How did you arrive at this company?  I currently serve as a Cloud and Digital Partner focused on AI…

Hi, Ganesh. Welcome to our Interview Series. Please tell us a little bit about your journey and what inspired you to start with Responsive. In my…