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Interviews
Interviews
AiThority Interview with Babak Pahlavan, Founder and CEO of NinjaTech AI
Most organizations are capitalizing on Artificial Intelligence (AI) capabilities to automate repetitive tasks to save time and resources. By 2035,…
AiThority Interview with Gijs van de Nieuwegiessen, VP of Automation at Khoros
In our ongoing AiThority interview series with the leading experts in the CS space, we are exploring the role of AI in the modern cloud contact…
AiThority Interview with Keri Olson, VP at IBM IT Automation
Next month, IBM will showcase its latest generative AI-assisted product, watsonx Code Assistant for Z, at TechXchange, IBM’s premier technical…
AiThority Interview with Matthew Tillman, Co-Founder and CEO at OpenEnvoy
Hello Matthew Tillman. Welcome to our Interview Series. Could you provide an overview of your current position and the responsibilities you have…
AIThority Interview with David Lambert, VP & GM, Strategy & Growth, APAC, Medallia
AI-driven customer experience management software companies are ruling the SaaS marketplace. These companies leverage AI to serve CX marketers,…
AiThority Interview with Fabrice Martin, Chief Product Officer of Qualtrics XM for Customer…
Brands are constantly trying to provide the best customer service by keeping with the latest customer experience (CX) trends. CX has emerged as a key…
AiThority Interview with Ketan Karkhanis, EVP & GM, Sales Cloud at Salesforce
Hi Ketan, please tell us about your role at Salesforce and how it has changed since the onset of the pandemic in 2020?
I’m the EVP and GM of Sales…
AiThority Interview with Dr. Mark Austin, VP Data Science at AT&T
Hi, Dr. Austin. Welcome to the AiThority Interview Series. Please tell us about your role at AT&T and how you arrived here.
I manage a team of…
AiThority Interview with Matthew Tillman, CEO and Co-founder at OpenEnvoy
Hello Matthew. Welcome to our Interview Series. Tell us more about your current position and the responsibilities you have within your organization.…
AiThority Interview with Rebecca Jones, General Manager at Mosaicx
How do cloud contact centers benefit from using AI-powered recommendations for customer service?
A: AI-powered recommendations merge personalized…