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Cloud
NICE inContact CXone Delivers Best-In-Class Contact Center Capabilities to Ergon Energy Retail
CXone will help the Australia-based electricity company deliver better customer support at scale through a breadth of applications and an open API…
IPC Announces Expanded Partnership With Beeks Financial Cloud
IPC, a leading global provider of secure, compliant communications and highly secure cloud solutions for the global financial markets, is proud to…
Selligent Consumer Study Reports Seismic Shift in Consumer Spending Habits With 60% Prioritising…
Global Index Shows Heightened Consumer Preference for Brand Flexibility and Real-Time Communications on Service Changes and Delays
Selligent, the…
Microsoft Signs an All-cash $7.5 Billion Deal to Expand Games Cloud Globally
The makers of Elder Scrolls, Bethesda has been officially sold off for 7.5 billion US dollars. Microsoft is going after gaming market in the coming…
HPE Completes Acquisition of SD-WAN Leader Silver Peak
Combination creates comprehensive networking portfolio to accelerate customers’ edge-to-cloud transformation
Hewlett Packard…
BellSystem24, Global BPO with Over 30,000 Agents, Moves from Legacy Call Center to the Cloud with…
Bright Pattern, a leading provider of AI-powered cloud contact center software, announced that it was deployed by one of the largest outsourcers in…
BindTuning’s Design, Featuring SharePoint and Office 365 Themes, Now Available on Microsoft…
Available as a flat-rate subscription, Design enables unlimited designs and edits, which grow and evolve with the company brand
Microsoft partner…
Mount Sinai South Nassau Kicks off Interoperability Transformation With Infor Healthcare
Infor Healthcare to Deliver Complete, Scalable, Proven Set of Interoperability Solutions to Boost Efficiency in the Cloud
Infor announced that…
Snaps, the Platform for Conversational Automation, Now Available on Oracle Cloud Marketplace
Snaps Are Proud to Support the Ecommerce Businesses That Use Oracle CX Service Through Seamless Customer Service Automation.
Snaps, a leading…
Cloud Communications Platform, Melrose Labs to Protect Businesses from Fraud with New Technology…
Melrose Labs has partnered with Phronesis Technologies to reassure businesses that customers are who they say they are
Following the launch of its…