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Five9 International Study Finds 9 out of 10 Contact Centers Have Increased Focus on Agent and…
50% are focused on reducing agent/employee turnover and 44% are focused on implementing AI and automation to assist agents
Five9, Inc., a leading…
New Release of Ambassador Cloud Helps Kubernetes Developer Teams Move Faster
New features available in Ambassador Edge Stack and Telepresence accelerate self-service developer team productivity with new debugging and…
Wizeline Achieves Data Analytics Specialization in Google Cloud Partner Advantage Program
Certification establishes the company’s proficiency in delivering data-driven solutions for customers using Google Cloud technologies
Wizeline, a…
Eton Solutions Names Rajendra Pai of Navis Capital Partners to Its Board of Directors
Eton Solutions, developer of the cloud-based AtlasFive technology platform for the family office of the future, announced the appointment of Rajendra…
Balto Now Embedded Directly Within Major CCaaS and Workflow Systems for Simplified Contact Center…
Balto, the leader in uniting contact center agents with AI for better conversations, is pleased to announce the launch of its next-gen integration: an…
WalkMe and Deloitte Canada Enter Strategic Alliance to Bring Digital Adoption Best Practices to More…
WalkMe Ltd., a leading provider of digital adoption platforms, announced it has entered into an alliance agreement with Deloitte Canada, a global…
Adept Builds a Powerful AI Teammate for Everyone with Oracle and NVIDIA
Adept, a machine learning research and product lab, is using Oracle Cloud Infrastructure (OCI) and NVIDIA technology to develop a universal AI…
Aurora Mobile’s Subsidiary SendCloud Partners with Volvo Construction Equipment to Help Optimize…
Aurora Mobile Limited (“Aurora Mobile” or the “Company”), a leading provider of customer engagement and marketing technology services in China,…
Cloudticity Partners with Sapphire Health to Support Hospitals Moving Epic EHR to AWS Cloud
Cloudticity and Sapphire Health announced a strategic partnership to help hospitals and healthcare providers that use Epic EHR undergo a seamless…
Nightfall AI Raises $40 Million Series B to Expand Cloud Data Protection Platform
Nightfall AI, the industry's leading cloud data loss prevention platform, announced it has closed $40 Million in Series B funding. This new round was…