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Martech
Bright Pattern Contact Center Chosen by Everise
Bright Pattern selected by Everise to provide advanced Customer Experience solutions to innovative connected device start-ups
Bright Pattern, a…
Jebbit Announces its Declared Data Platform is Now Available on the Salesforce AppExchange
Jebbit, the world’s first declared data platform, announced it has launched on Salesforce AppExchange, empowering customers to build interactive…
Acquia Partners with Xillio to Accelerate Drupal Migrations
Digital experience company Acquia announced a partnership with content migration software and services company Xillio to power its Acquia…
Genesys Honors Eight Companies for Customer Experience Impact and Excellence
Genesys Customer Experience Innovation Awards recognize companies from around the globe for their innovation and transformational customer…
Zendesk Supports Apple Business Chat General Availability
Companies can have real-time customer conversations via Apple Messages directly in Zendesk Support
Apple and Zendesk announced the general…
CallMiner Announces Lineup for its Virtual Customer Engagement Transformation Exchange
Interactive event will feature industry experts on customer engagement trends, contact center agility, behavioral intelligence and more
CallMiner,…
Infobip Data Finds COVID-19 Accelerating Adoption of Omnichannel Marketing
Growing consumer appetite for digital experiences during pandemic sees brands shifting strategies and adopting new tools
Infobip, a global cloud…
Infosys Selected by Consolidated Edison to Digitally Transform Customer Service
Will reimagine customer engagement and renew core utility meter-to-cash processes for better customer experience, more robust and flexible…
Skafos.ai Appoints Jody Stoehr as Chief Revenue Officer as Part of Surging Sales Growth
Skafos.ai, the world’s leading interactive guided shopping platform for the eCommerce industry, today announced the executive appointment of Jody…
Litmus Debuts New Features to Reduce Email Development Time by 75%
New capabilities accelerate campaign creation, collaboration, and analysis to more rapidly iterate email strategy
Litmus, a leader in email…