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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents
Zenarate, the industry's leading AI conversation simulation solution, launched Concurrent Chat Simulation in Zenarate's AI Coach platform. It is the…
Consumer Study Reveals Key to Successful Chatbot Experiences: An Easy Transfer to Live Humans
A new thousand-person consumer survey released by Simplr finds that, while Boomers, Gen X, Millennials, and Gen Z have different impressions of…
LivePerson Upgrades Conversation Assist to Supercharge Agents with Real-Time AI Recommendations
LivePerson, Inc., a global leader in Conversational AI, announced significant upgrades to its Conversation Assist capabilities, which provide agents…
Infobird Signs Contract with Taikang Healthcare Investment Holdings to Upgrade Contact Center and AI…
Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it signed a cooperation agreement with…
Complia Health Launches Emma
Complia Health, a leading home health and hospice technology solutions provider, announced the launch of EMMA (Electronic Medical Management…
Watford is Crowned ‘Chattiest Town for UK Businesses’ According to A New Ranking by CircleLoop
Swindon and Bangor businesses spend the most time on the phone compared to any other UK town
Communication is central to the work many of us do.…
By 2025, Chatbot Messaging App Accesses to Reach 9.5 Billion Globally
Internet accessibility and a rise in sales volume of smartphones and mobile devices would result in an exponential growth in chatbot messaging app…
Are Voicebots and Chatbots the Key to Modern Customer Service?
Voicebots and Chatbots can be easily implemented and integrated as they are compatible with the main Contact Center platforms.
The Customer-Centric…
IBM Watson-Powered AI Virtual Assistant Helps Visitors on the TD Precious Metals Digital Store
Investors looking to diversify their portfolios and coin collectors looking to add a new treasure to their collection are familiar with the benefits…
IST Networks Partners with Conversational Design Institute (CDI) to Deliver Human-Centric AI…
IST is excited to share the news about its latest new partnership with Conversation Design Institute, aimed at helping to deliver improved…