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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
Tackling Misconceptions: Why Brands Should Give Next-Generation Chatbots a Second Look
A happy customer is a returning customer, but one bad experience can sour their view of a brand for years. There’s proof to back this up: in PwC’s…
AiChat partners with Google to Help Retailers Engage Shoppers with Business Messages Chatbots
Brands can transform customer care by routing inquiries to messaging conversations that agents can manage on AiChat’s unified messaging platform.…
Futr Helps CALM Support Users and Cut Wait Times
The Campaign Against Living Miserably (CALM), the suicide prevention charity, has been able to radically increase the number of users it supports,…
Serviceaide Brings The Power Of Conversational Virtual Agents To ChangeGear ITSM Customers Around…
Serviceaide's Luma Virtual Agent Brings World-Class Service Management and Intuitive Self-Service To End-Users on the ChangeGear Platform…
Botco.ai Rounds Out Seed Funding Round With $3.6 Million to Enable AI Chat at Scale for Wellness and…
Additional Funding Led by VamosVentures, a Venture Capital Fund That Invests in Diverse Founders Who Offer Unique Tech-Driven Solutions to Address…
Sinch Extends Leadership in Conversational Messaging through Acquisition of Messengerpeople
Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announced that it has entered into a definitive agreement to…
Ricoh Signs Expansion Agreement with Help Lightning to Reinforce Global Commitment to Customer…
Help Lightning, a provider of remote visual assistance software that enables a company's experts to accelerate the transformation of their service and…
Marchex Recognized as Industry Leader in Applied Conversation Intelligence by Independent Research…
Marchex, the award-winning AI-powered conversation intelligence company that helps businesses turn strategic insights into the actions that drive…
DRUID AI reaches new business opportunities in APAC with its first Taiwanese partner – OMNIA Inc.
DRUID, a worldwide leader in conversational AI technology for enterprise productivity, and OMNIA, a Taiwanese consulting company for system…
Fleet Complete Launches Vision 2.0, Next-generation AI-Powered Dash Cam & Video Telematics…
Fleet managers will now have access to powerful vehicle safety capabilities with on-the-edge video processing to improve the quality of fleet safety…