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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
Bright Talent Launches Bright Experience Live HR Help Desk and Consulting Services
Following the IT helpdesk model, Bright Experience supports the human resources function by connecting employees and candidates with an on-demand,…
The CyberMAK Formula to Success: Social Listening + Bots = The Ultimate Customer Experience
Social media is consumed with posts of people complaining about bad customer experiences, services not meeting their expectations and being letdown.…
Haptik Introduces Conversational IVR Solution to Enable Omnichannel Virtual Assistants
Haptik’s Conversational IVR solution leverages the company’s core AI platform to power virtual agents to naturally interact with customers via voice…
Paradox Acquires Israeli Chatbot Spetz.io
Tel Aviv-based startup boasts early clients like EY, Sodastream, and IKEA, and lays the foundation for Paradox to build a world-class R&D center…
Solvvy’s Next-Gen Chatbot Platform Enhances Omnichannel Capabilities with Zendesk Sunshine
Solvvy, the next-gen chatbot and customer support automation platform, announced a partnership with Zendesk, and integration with the Sunshine…
Centerfield’s Dugout Platform Enhances Omnichannel Capabilities with AI-Powered Chat
Centerfield, a technology-driven marketing and customer acquisition company, announced the addition of AI-powered chat to its customer acquisition…
Genesys Announces COVID-19 Vaccine Rapid Response
Digital offering will enable companies to use AI-driven chatbots to help address the wave of expected requests for information from more than 330…
Satisfi Labs Partners With Experience Columbus As First DMO To Bring Conversational AI To Visitors
Experience Columbus enables Interactive Answer Engines through Satisfi Labs to provide tech-first support this holiday season and all year round…
Conversica and Affinitiv Announce Reseller Agreement
The companies’ combined solution enables dealerships to leverage their existing XRM investment and achieve 100% lead coverage to drive revenue without…
Element Blue Partners with DRUID to Deliver Conversational RPA Projects in Healthcare Organizations
Results include faster ROI, better outcomes and improved patient experiences
Element Blue, a twenty-year technology consultancy in the healthcare…