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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
InfraCloud’s BotKube – a Popular ChatOps Platform for Kubernetes Troubleshooting…
InfraCloud Technologies and Kubeshop.io have signed a definitive agreement whereby Kubeshop.io has acquired a majority stake in BotKube.
InfraCloud…
Dashbot Launches Conversational Data Cloud to Provide a Centralized View of All Chatbot Data
Dashbot, a conversational AI and data platform, announced the launch of its proprietary Conversational Data Cloud, letting customers build and…
NiSource Companies Launch Chatbots And Live Chat To Provide An Improved Customer Experience
Columbia Gas and NIPSCO customers can now get immediate answers to core questions, including how to enroll in payment plans, view usage and find a…
SysAid Launches AI Service Desk, a Conversational Chatbot in Microsoft Teams to Improve…
SysAid, a leading provider of IT service automation, announced the launch of its AI Service Desk, a conversational chatbot within Microsoft Teams…
Glia Acquires Finn AI to Deliver Turnkey Banking Virtual Assistants for Enhanced Digital Customer…
Glia, the leading provider of Digital Customer Service, has acquired Finn AI, the premier AI-powered chatbot platform for banks and credit unions. The…
Startups Want Chatbots, but 80% Lack the Knowledge about Conversational AI
DeepPavlov.ai, the team behind an open source Conversational AI stack designed to enable faster and easier chatbots and AI-assistants development,…
Zowie Closes $14 Million Series A From Tiger Global To Help eCommerce Brands Turn Customer Support…
Zowie, the only AI-powered chatbot technology built specifically for eCommerce teams who want to drive sales through customer support, announced $14…
Zenarate Launches Concurrent Chat Simulation to Develop Top-Performing Chat Agents
Zenarate, the industry's leading AI conversation simulation solution, launched Concurrent Chat Simulation in Zenarate's AI Coach platform. It is the…
Consumer Study Reveals Key to Successful Chatbot Experiences: An Easy Transfer to Live Humans
A new thousand-person consumer survey released by Simplr finds that, while Boomers, Gen X, Millennials, and Gen Z have different impressions of…
LivePerson Upgrades Conversation Assist to Supercharge Agents with Real-Time AI Recommendations
LivePerson, Inc., a global leader in Conversational AI, announced significant upgrades to its Conversation Assist capabilities, which provide agents…