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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
BMW Selects Cerence to Power New, Enhanced Intelligent Personal Assistant
AI company Cerence has announced that BMW Group has selected the company to create a new voice and AI-powered virtual assistant in the latest…
Guide to Navigating the Future of Healthcare with Conversational AI
Frost & Sullivan forecasts that 90% of US hospitals will have adopted AI by 2025, improving positive outcomes by 30% to 40%. Accenture estimates…
89% Of Mental Health Executives Say AI Chat Makes It Easier for Patients to Access Mental Health…
“The State of Conversational Automation in Mental Health Services” report shows how chatbots increase treatment accessibility and availability…
Circle Logistics Enhances Spot Market by Monitoring Non-API Boards with Intelligent Bots
Circle Logistics’ Transport Pro backend rate engine platform integration enables active monitoring of and bidding on API and non-API load boards…
Botco.ai Launches Instachat Builder Enable Rapid AI Chat Deployment
Botco.ai, the leading HIPAA-compliant conversational marketing solution, announced the launch of Instachat Builder, a new product that accelerates AI…
Cresta Expands Vision for Real-Time Intelligence
Introduction of Insights and Chatbot products and updates to Director and Agent Assist enable a new era of contact center productivity
Cresta, the…
Turning Chatbots From a Frustrating Failure to a Flourishing Business Function
There are many aspects of life that drive us all crazy. When it comes to dealing with brands, there is a real front-runner in the frustrations steaks…
TCL Selects DSP Group’s SmartVoice For Seamless Integration with the Google Assistant
DSP Group, Inc., a global leader in wireless chipsets, announced that TCL has integrated DSP Group’s SmartVoice technology into the Alcatel 3T 10…
Cerence Unveils Cerence Drive 2.0, the Fastest, Most Powerful and Intelligent AI Assistant Platform…
Cerence Inc., AI for a world in motion, unveiled the next generation of Cerence Drive, the world’s leading technology and solutions portfolio for…
Intelligent Voice Assistants and the Future of Contact Center Service
Intelligent Voice Assistants are changing the way agents communicate with customers on contact center platforms. For years, it’s been possible for…