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Chatbots & Intelligent Assistants
Chatbots & Intelligent Assistants
SunView Software Releases ChangeGear 8, the Next Generation of IT Service Management
Enterprise software provider delivers innovative new solution with a more personalized user experience and built-in intelligence
SunView Software,…
Cognigy Launches Its Most Intuitive and Advanced Conversational AI Platform
Voice- and chatbot experiences offer next-generation level of accuracy, control and usability; accelerates Contact Center Automation plans
Cognigy, a…
Yardi Introduces RENTCafé Chat IQ
Property management chatbot engages renters via chat and text using artificial intelligence and machine learning
Apartment management companies can…
Ada Deepens Integrations with Salesforce to Deliver Scalable Automation-First Customer Experience
Ada’s expanded integration strategy with Salesforce brings the power of accessible AI to the broader market and organizations seeking a best-in-class,…
Massively Brings Conversational Marketing to the Next Level With the Launch of MAT by Massively
Businesses can now easily build their own AI-powered conversations
Massively.ai is thrilled to announce the launch of the newest product built off…
Chatbots Are Reshaping the Way COVID-19 Era Retailers Connect with Customers
There’s no doubt that recent circumstances surrounding COVID-19 have reshaped the way retailers operate and connect with their customers daily. …
SilverCloud’s Banking Chatbot Surpasses 260,000 Consumer Requests During COVID-19 Pandemic
Demand for self-service options surges in response to Coronavirus restrictions, financial institutions report 50 percent increase in overall chatbot…
Service Fusion Bolsters its Customer-Facing Feature Set with the Launch of Text-Me-Back Widge
Service Fusion, a leading provider of field service management software, announced the expansion of their popular VoIP call center and messaging…
Applitools Adds AI Auto-Maintenance and Smart Assist to Testing Platform
Dev teams running automated functional, cross-browser, and cross-device tests reduce maintenance time by up to 90 percent and radically improve test…
US Financial Services Giant Leverages eGain Virtual Assistant to Automate Customer Engagement
eGain, the leading provider of customer engagement solutions, announced that a financial services client is leveraging its top-rated digital…