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Thought Industries Announces Integration with Gainsight Sightline, The First Complete Customer…
Thought Industries, the world's leading B2B customer training platform provider, today announced its integration with Gainsight Sightline, the world's…
Lucidworks Announces Smart Answers, a Question Answering System That Enhances Chatbots and Virtual…
Smart Answers on Lucidworks Fusion Uses Deep Learning to Understand Natural Language Questions and Provide Users with Immediate and Contextual Answers…
Chat + ABM: Terminus Buys B2B Conversation Chat Platform Ramble to Sync Sales & Chat Data
ABM teams can now greet each of their target accounts with their initial name and set up phenomenal customer support. That’s the power of Account…
IRONSCALES Strengthens ‘Power of the Pack’; Introduces New In-App Collaboration to Email Security…
Leader in self-learning email security technology adds new built-in communication to the platform, allowing security teams to seamlessly collaborate…
Augmentir Brings New Industrial Remote Collaboration Features to Its AI-Powered Connected Worker…
Company's Latest Product Release Introduces a Modern Approach to Remote Collaboration for the Manufacturing and Service Industry
Augmentir, Inc.,…
Vonage Enables AI Chatbot for Spanish Government to Provide Accurate, Updated COVID-19 Information
Vonage API Partner Sngular and AI Experts From the Government Built the Hispabot-COVID-19 Conversational Assistant to Work Through WhatsApp Using the…
Vonage Accelerates Launch of AI Virtual Assistant for Contact Centres to Help Businesses Operate…
Vonage, a global business cloud communications leader, announced the launch of its Contact Center AI Virtual Assistant to help organisations respond…
Conversocial Redefines Omnichannel With CX Platform For Customer Engagement Across Messaging…
Conversocial Launches New All-In-One Messaging Suite Combining AI, Bot and Human-Agent Engagement
Conversocial, the leader in conversational…
Experience Management Leader Medallia to Acquire Real Time Speech to Text Platform, Voci…
AI real-time speech to text platform delivers powerful insights to drive contact center optimization and better understood customer experiences at…
Divurgent Introduces TOBIAS, AI-powered Chatbot as Part of Virtual Support Solutions
Divurgent Deploys Solution to Streamline and Automate Support in a Fully Virtual Capacity to Keep Organizations up and Running During COVID-19 Crisis…