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LifeLink Chatbots Live, Automating Appointment Requests at Jefferson Health, Outperforming Online…
Conversational Digital Agents Are Delivering More Than 70% of All Digital Submission Volume
LifeLink announced a successful, large scale…
IST Networks BOTTER Chatbot Now Available on the Genesys AppFoundry
New integration for Genesys Cloud enables businesses to leverage enterprise-grade chatbot framework to provide seamless, engaging and automated…
Blue Prism Adds Conversational AI, Automated Machine Learning and Integration with Citrix to Its…
Company Continues to Build Out Intelligent Automation "Skills" That can be Instantly Accessed and Downloaded by All
Looking to empower enterprises…
Demand Spring Releases Top 10 Revenue Marketing Predictions for 2020
Revenue Marketing consultancy Demand Spring released a report outlining their top 10 marketing predictions for 2020.
Marketing seldom follows a set…
Aisera Launches AI Service Management Platform With Astonishingly High Auto-Resolution Rates
Serial Entrepreneur and AI Visionary Muddu Sudhakar Recasts a New Generation of Customer and Employee Experience
Aisera, the world's first…
IPsoft Elevates Amelia to Become a Digital Human With New Lifelike Avatar
IPsoft Unveils New Avatar for Amelia, Its Market-Leading Digital Employee, to Deliver the Most Human-Like User Experiences in the Industry, Building…
74% of Customer Experience Leaders Expect CX Budgets to Rise in 2020
Customer Experience Leaders Must Deliver Gains That Justify Growing Budgets, Says Gartner
Customer experience (CX) efforts remain inconsistent in…
NLP–Just Another Acronym in the Healthcare Alphabet Soup?
The Value of NLP Powered Risk Adjustment, Through Applied Research Works, Inc.
Everyone knows Cozeva identifies members with potential suspects and…
Artificial Solutions and Vonage Partner to Deliver Closer Integration
Artificial Solutions the leading specialist in enterprise-strength Conversational AI, announced that it has signed a partnership agreement with Vonage…
GE, Siena College Scientists to Demonstrate AI Agent That Enables Machines to Acquire Language in a…
GE and Siena College Scientists Will Take AI From Acting on Statistical Inferences to Being Able to Learn and Act Based on a Form of Visual Grounding…