Automation

The Projects in Which Atento Has Implemented RPA Technology in Spain Have Managed to Reduce the Average Handling Time (AHT) of Customer Service Agents…

Volly, an industry-leading provider of SaaS-based Marketing Automation, CRM and POS solutions for banks and mortgage companies, was recognized by…

Grid Services and Reliable Energy Operations of Commercial and Industrial Buildings, Which Rank Among the Top Carbon Emitters, Can Be Managed by up to…

X2CRM's Second Magic Quadrant in 2019 Highlights Marketing and Sales Synergy X2Engine, Inc. announced that its flagship product, X2CRM, was…

Chatbots Are Also More Polite Than Humans, Say Nearly 40% of Genesys Survey Respondents As organizations increasingly look to artificial…

Best-Of-Breed Solutions Combine to Create an Enterprise-Robust Managed Service for Software Delivery CloudBees announced a partnership with Atos …

Kryon, a leading robotic process automation (RPA) and AI solution provider known for its business-centric approach and unique full-cycle automation, …

RPA Leader Partners with PeopleShores to Retrain, Upskill Workers in the Age of Automation Automation Anywhere, a global leader in Robotic…

Customer Experience Leaders Combine Technology and Services to Disrupt the Legacy Contact Center Ecosystem with Digital Engagement, Messaging and AI…

Additive Manufacturing Market is Expected to Grow Substantially Over the Next Five Years Link3D, the leader in Additive MES workflow software,…