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Customer Experience
APAC Social Media Ad Spend Jumps 7% Year-over-Year
Year-on-Year ad spend jumps 19% globally and 10% in Southeast Asia
Airline and accommodation sectors see an increase in ad spend as…
Cyara Achieves More Than 30% YoY Growth, Builds on Leadership in the Customer Experience Assurance…
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced it closed FY22 with more than 30% growth in…
Cyara Achieves More Than 30% YoY Growth, Equals Largest VC Funding Round in Australia’s History
Cyara, provider of the award-winning Automated Customer Experience (CX) Assurance Platform, announced it closed FY22 with more than 30% growth in…
PubMatic to Acquire Martin to Further Accelerate Supply Path Optimization Product Innovation
PubMatic, an independent technology company delivering digital advertising’s supply chain of the future, announced that it has entered into a…
VertexOne Announces Partnership with Crypto Power
VertexOne, the leading provider of cloud-based customer experience software-as-a-service (SaaS) solutions for the utility and energy industry,…
NICE RPA Named a Leader in Everest Group’s Task Mining Products PEAK Matrix
NICE NEVA Discover scores high on both ‘Vision and Capability’ as well as the ‘Market Impact’ axis in leading analyst's Task Mining Products…
New Salesforce Customer 360 Innovations Help Businesses Go Digital Faster and Drive Efficient Growth…
Salesforce, the global leader in CRM, introduced new Customer 360 innovations that provide companies with powerful automation and intelligence…
AiThority Interview with Kirt Morris, Chief Equity Officer at Merkle
Hi Kirt, please tell us about yourself and how you arrived at Merkle.
I have built a strong reputation for driving tangible business results by…
Hightouch Releases Suite of Audiencing Features to Challenge Traditional CDPs
Hightouch, the world's leading Data Activation platform, unveiled a suite of features to make first-party customer data activation easier than ever.…
Ohio National Teams with Accenture to Accelerate Technology Modernization
Accenture and Ohio National Financial Services, have collaborated to modernize the life insurer’s core systems, transforming its processes and helping…