Customer Experience

OneSignal, one of the most widely used customer messaging and engagement solutions, announced its availability on Google Cloud Marketplace, offering…

Inaugural research report finds major CX gaps and areas of opportunity, with only 12% of organizations collecting an equal amount of solicited and…

AskFrank integrates with any business’s chatbot, contact center, website or knowledge base using AI to provide answers simply and quickly to…

The partnership will enable customer communication service providers to accelerate their digital transformation journey and deliver superior…

Alludo provides software tools that liberate knowledge workers from the 9-5 grind, enabling them to create, ideate, and share any time, anywhere, on…

Avtex to support deployment of Daon IdentityX to Genesys Cloud CX customers Daon, the Digital Identity Trust company, announced the availability…

LeapXpert, the enterprise-grade responsible business communication platform, announced the general availability of Leap Work for Teams in the…

Infobird Co., Ltd, a leading provider of AI-powered customer engagement solutions in China, announced that it has recently engaged with a globally…

Bikky, a customer data platform that empowers multi-unit restaurants to access, analyze, and act on their customer data, announced its $5.25 Million…

Bringg, the market leading delivery management platform provider, and Uber Direct in France, the on-demand white label delivery service from Uber,…