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Customer Experience
Sitecore CDP with Salesforce and Microsoft Dynamics 365
FuseIT announces two CRM integrations to support Sitecore CDP and Sitecore Personalize. This comes two months after the release of S4D, a Sitecore to …
Capgemini Acquires Knowledge Expert SA
Acquisition will help enhance the footprint of digital customer experience transformation services across Europe
Capgemini announced that it has …
Happiest Minds Technologies Achieves Select Tier Partner Status with Snowflake
Happiest Minds Technologies Limited, a 'Born Digital, Born Agile' digital transformation and IT solutions company, announced that it has achieved…
DigitalWell & Centrical Sign Multi-Year Deal with Leading Customer Experience Provider, itel,…
- contract boosts itel staffing and service capability in Latin America, Caribbean and beyond -
Caribbean-based customer experience provider itel has…
ActionIQ And Slalom Partner To Help Enterprise Brands Deliver Superior Experiences to Their…
ActionIQ, the leader in customer experience (CX) solutions, and Slalom, a global consulting firm focused on strategy, technology and business…
Capgemini Continues To Extend Its Digital Transformation Capabilities In Asia Pacific With The…
Capgemini continues to extend its digital transformation capabilities in Asia Pacific with the acquisition of Aodigy Asia Pacific Pte Limited…
Survey: ‘Algospeak’ on the Rise in Attempt to Avoid Automated Content Moderation
Use of emojis, alternative language can provide marginalized groups an online forum, but also pose risks to brand reputation if used negatively,…
Beaconstac Celebrates 20,000 Customer Milestone
Beaconstac, a phygital customer engagement platform for brands and businesses of all sizes, announced it surpassed 20,000 customers, cementing its…
Liberty Global and Nuance Expand Voice-Enabled TV Services to Provide Accessibility for Visually…
Nuance Communications, Inc. announced that Liberty Global has expanded its use of Nuance Dragon TV for Virgin Media O2 customers in the United…
Capitec Bank and LivePerson Partner to Transform Banking Experiences through AI-powered Customer…
Capitec Bank, South Africa's biggest and fastest-growing digital bank, and LivePerson, a global leader in customer engagement solutions, announced a…