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Customer Experience
Truecaller for Business Launches New and Enhanced Capabilities for Enterprise Customers
Truecaller for Business, Truecallers enterprise offering, is now launching several enhanced features like "Video Caller ID", "Call Me back-function",…
Verint Intelligent Virtual Assistant Receives Top Customer Satisfaction Scores in New Report
Verint The Customer Engagement Company, announced that it has received top scores in multiple customer satisfaction categories according to DMG…
ViewTrade Launches Three New Modules to Improve the Efficiency and Security of Its Customer…
ViewTrade, the force that powers fintech, has enhanced its customer onboarding service with three new modules designed to help its clients onboard…
Genesys Named a Leader in the 2022 Gartner Magic Quadrant for Contact Center as a Service
Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a Leader in the 2022 Gartner Magic…
SugarCRM and ResPax Partner to Launch First Fully Integrated CRM and Tour Booking Platform for the…
Purpose-Built Platform Improves Scalability and Enhances Customer Experience to Help Tour Operators Fuel Growth and Rebound Following Years of…
Blox Launches World’s first AI-powered Data Enrichment and Digital Customer Experience…
Blox.ai, Mad Street Den's AI platform, rolls out a single unified product line for bringing together both Data Enrichment and Customer Experience…
Blox Launches World’s First Ai-Powered Data Enrichment and Digital Customer Experience Platform in…
Blox.ai, Mad Street Den's AI platform, rolls out a single unified product line for bringing together both Data Enrichment and Customer Experience…
Infobip Builds an Integration for HubSpot to Enhance Customer Experience
Integration helps HubSpot’s clients connect with their customers on the right channel at the right time to increase loyalty
Infobip, the global cloud…
Amperity Strengthens APAC Presence Appointing Billy Loizou as Area Vice President
Leading customer data platform company expands to APAC as demand surges for its data-driven personalisation solution amid impending cookie apocalypse…
66% of Shoppers Cautious After Returning Products Bought on Social Media Networks
SimplicityDX, the edge experience company, announced new research findings that two-thirds of social shoppers are more cautious about shopping on…