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Customer Experience
State of Ecommerce Merchandising Report Finds Tech Adoption Improves Team Effectiveness by Reducing…
Insights from Constructor reveal a majority of merchandising teams are spending more than 50% of their week on manual merchandising activities;…
Celebrus Releases World’s First No-Party Data Technology
Celebrus releases the world’s first no-party data technology. Celebrus CX Vault will allow customers to keep their information private and brands to…
Instagram Remains Key Channel for Singapore’s Public Sector – Delivers Highest Engagement Rate
Twitter: 51.05% of social media content, but only 1.94% of interactions
Facebook: 29.06% of content and 60.26% of interactions…
Granify: Now Personalizing Search Results
Granify Inc., responsible for optimizing 6.7 billion shopping sessions in 2021, announced the release of Granify for Search. This new search…
Uncommon James Chooses Medallia For Customer Experience
Medallia, the global leader in customer and employee experience,announced that Uncommon James, a leading jewelry brand founded by television…
New Talkwalker Report Reveals Young People On Twitter Are Most Concerned By The Cost Of Living
Talkwalker, in partnership with Twitter, analysed over 16.2 million cost-of-living conversations, to reveal the impact it is having on global…
Cincom Integrates with Duck Creek to Streamline Customer Communication Processes for Insurers
Cincom Systems, a global provider of Customer Communications Management (CCM) solutions, announced it has integrated with Duck Creek's insurance suite…
Treasure Data Unveils Connected Customer Experiences Vision for Enterprises Made Possible with the…
Treasure Data, an award-winning enterprise customer data platform (CDP), introduced a new strategic vision and product positioning, reflecting the…
Reputation Adds New Social Experience Features to Enhance Its Complete Customer Experience Platform
Reputation, the global leader in reputation experience management (RXM), announced a number of updates to its social customer experience product…
Rezolve Appoints Sauvik Banerjjee as Global CEO of Products, Technology, and Digital Services
Rezolve, a leader in mobile commerce and engagement, announced the appointment of Sauvik Banerjjee as the Company’s global Chief Executive Officer of…