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Customer Experience
Cincom Integrates with Duck Creek to Streamline Customer Communication Processes for Insurers
Cincom Systems, a global provider of Customer Communications Management (CCM) solutions, announced it has integrated with Duck Creek's insurance suite…
Treasure Data Unveils Connected Customer Experiences Vision for Enterprises Made Possible with the…
Treasure Data, an award-winning enterprise customer data platform (CDP), introduced a new strategic vision and product positioning, reflecting the…
Reputation Adds New Social Experience Features to Enhance Its Complete Customer Experience Platform
Reputation, the global leader in reputation experience management (RXM), announced a number of updates to its social customer experience product…
Rezolve Appoints Sauvik Banerjjee as Global CEO of Products, Technology, and Digital Services
Rezolve, a leader in mobile commerce and engagement, announced the appointment of Sauvik Banerjjee as the Company’s global Chief Executive Officer of…
Notarize Announces Notarize for Salesforce on Salesforce AppExchange, the World’s Leading…
Notarize’s customers can now benefit from initiating and managing digital document notarization without leaving Salesforce
Notarize announced it has…
TCN Consumer Survey Reveals Significant Increases in Brands Being Abandoned for Poor Customer…
TCN's second annual "Consumer Insights about Customer Service" survey provides new insights and changes over the past year in Americans'…
CleverTap Raises US$105 Million in Series D Funding Round Led by CDPQ
CleverTap, a leading global B2B SaaS platform for customer engagement and retention announced it has signed definitive agreements to raise US$105…
Iterable Introduces AI Optimization Suite to Drive Individualized Communications For Millions of…
New AI Optimization Suite, alongside other products and capabilities will be unveiled at Iterable’s signature conference, Activate Summit North…
Invoca Enhances Strategic Partnership with Five9, Empowering Marketing and Contact Center Teams to…
Invoca, the cloud leader in AI-powered conversation intelligence, announced a new integration with Five9, an industry-leading provider of cloud…
OneView Commerce Supports Innovative Customer Engagement
OneView Commerce announced it successfully delivered a series of key digital initiatives leveraging OneView's Unified Commerce Platform for Kroger.…