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Customer Experience
ChurnZero Recognized for Best Feature Set and Relationships in Customer Success Software
ChurnZero, a leading Customer Success platform, announced that it has been recognized for its leadership in the customer success sector by…
PLDT Expands Strategic Collaboration with Amdocs to Provide Enhanced Digital Customer Experience
Extension of managed services agreement will enable faster delivery of new offerings, with increased flexibility and choice for its consumers
Amdocs,…
Lytics Launches Private Instance and Private Cloud on Google Cloud
Lytics, a leading customer data platform (CDP), announced the launch of Lytics Private Instance and Lytics Private Cloud on Google Cloud. A full set…
Zipments.io Online Customs Invoice Adds Automatic Tariff Classification using Artificial…
Zipments.io announced that their online customs invoice platform for USA and Canadian shipments now has automatic tariff classification built-in,…
Evergent and JCOM Announce Partnership to Introduce Smart Art B2B Subscription Services
New agreement to support flexible subscription management and other key functions for new service in Japan region
Evergent, the customer management…
SD Worx Chooses Talkdesk Contact Center Solution
Leading European HR services provider puts people at the heart of contact center transformation that features Microsoft Teams integration…
VNPT Group Partners With Comviva to Deliver Advanced Digital Customer Experience
Comviva, the global leader in mobility solutions, announced its strategic partnership with VNPT Group, the second-largest Telecom operator in Vietnam …
Incentivio and EatOkra Partner to Enhance the Digital Guest Experience for Black-Owned Restaurants
Incentivio, the all-in-one digital guest engagement platform, and EatOkra, the digital guide to Black-owned restaurants, are teaming up to provide…
DISQO Launches Outcomes Lift for Cross-Platform Ad Measurement
Leading customer experience (CX) intelligence platform DISQO announced the launch of Outcomes Lift, the industry's first product measuring the full…
CaptivateIQ Expands Leadership Team to Drive Excellent Customer Experiences
CaptivateIQ, the commission software leader that keeps sales teams motivated and focused on driving revenue, announced the appointment of Mark Kemp as…