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Customer Experience
ZENVIA Makes Available Investor Day Supporting Materials
Zenvia Inc., the leading cloud-based CX communications platform in Latin America, empowering companies to transform their existing communications with…
Mike Parish Joins CG Infinity as VP of Customer Experience
CG Infinity Inc. is proud to announce the addition of Mike Parish as Vice President of Customer Experience. "Mike Parish knows customer experience is…
PixieBrix Raises $5.4 Million Series A Led By NEA
PixieBrix, the first low-code platform to customize and automate any web interface, announced it has closed $5.4 million in Series A funding from…
Snapchat Unveils Exclusive Augmented Reality (AR) Shopping Features in Singapore
Snap, parent company of Snapchat and a world leader in augmented reality (AR), hosted its first AR Shopping Lunch in Southeast Asia, to unveil unique…
Merkle Expands EMEA Salesforce Practice With the Appointment of Three New Strategic Hires
The reinforced leadership team demonstrates Merkle’s commitment to strengthening its strategic tech alliances partnerships and Salesforce offering
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KICKS CREW Selects Forter to Scale its Global Digital Commerce Operations
Forter, the Trust Platform for digital commerce,announced that KICKS CREW, the leading global e-commerce platform for sneakers and apparel, selected…
Tealium launches industry-first Customer Data Platform for Pharma
Tealium, the largest independent and most trusted customer data platform (CDP) announced the launch of its industry-first Tealium for Pharma solution.…
Glia Launches Glia Virtual Assistants for Digital Banking, Integrating Conversational AI as a Core…
Glia, the leading provider of Digital Customer Service (DCS), announced Glia Virtual Assistants (GVAs) to help companies improve resolution times and…
Acuant Integrates with ServiceNow to Automate and Transform Onboarding and KYC Compliance for…
Acuant, a GBG company and leading identity verification provider, announced an integration with ServiceNow Financial Services Operations, providing…
Startek Expands Product Platform to Enhance Employee Experience for Stronger Customer Engagement
Startek, a global customer experience (CX) solutions provider, announced the launch of Startek Agent AI, a modular platform combining three AI-powered…