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Customer Experience
Narvar Partners with Rise.ai to Simplify Returns, Enabling Merchants to Retain Revenue and Grow…
Narvar, the pioneer in post-purchase customer experiences, announced a partnership with Rise.ai, the leading Gift Card and Store Credit solution for…
Retail Leaders Reveal Technology Priorities, Potential and Challenges for Omnichannel Stores of the…
Scandit, the leader in smart data capture, has released research revealing how technology will change the face of customer, employee and store…
DISQO Selected to Enhance Adelaide’s Attention Metric, Enabling Brands to More Accurately Measure…
Customer experience (CX) platform DISQO announced that its advertising measurement products, Brand Lift and Outcomes Lift, have been selected by…
SuccessKPI Insight and Action Platform Available on Genesys AppFoundry
SuccessKPI, Inc., a leading cloud-native contact center customer experience insight and action platform provider, announced its solutions are…
ICEYE Expands its Business to Offer Complete Satellite Missions for Customers
ICEYE, an Earth observation company operating the world's largest synthetic-aperture radar (SAR) satellite constellation, announced the establishment…
DrivenIQ Launches Identity Graph with 4 Billion Customer Records; Improves the Way Brands Advertise…
DrivenIQ, the experts in ad data and data technologies, has launched the DrivenIQ Identity Graph. Identity Graph organizes, connects and analyzes…
USAN Provides Cutting Edge Outbound Dialing Solution to a Leading Automotive Manufacturer
USAN, a leading provider of cloud customer engagement solutions, announced the successful deployment for a top US automobile manufacturer of Contact…
Telesmart.io and Liquid Cloud Partner to Increase Efficiencies and Improve Customer Experience by…
Telesmart.io, an expert in global number and messaging services, has been selected by Liquid Cloud, a business of Cassava Technologies, a pan-African…
New Oracle Cloud CX for Utilities Solution Helps Agents Resolve Issues Faster and Better Support…
Oracle announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams. Agent Service brings…
How US Citizens Combat Inflation? They Purchase Less Expensive Brands
Inflation, economic slowdown and global recession have a significant impact on spending on online shopping. In a recent Adobe research, it was found…