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Customer Experience
Talkdesk Launches New Generative AI Features That Make AI More Responsible, Accurate, and Accessible…
Global enterprises benefit from the company’s enhanced generative AI-powered cloud platform that makes it easy to transform contact centers into fast,…
AMC Technology Announces New Integration Application for Microsoft Teams
The latest integration application from AMC Technology for Microsoft Teams signifies a transformative blended communication experience
AMC…
SAP Unveils New Generative AI Innovations That Boost Productivity and Effectiveness in Spend…
SAP SE announced new business AI and user experience innovations in its comprehensive spend management and business network solutions to help…
People.ai Unveils SalesAI The Only Generative AI Sales Solution with the Data Foundation to…
People.ai announced the launch of SalesAI, a fully integrated generative AI sales solution that will revolutionize the way company leaders approach…
Brazilian Firms Put Customer Experience Front and Center
Enterprises in Brazil are increasingly recognizing the connection between happy employees and satisfied customers, ISG Provider Lens report says…
Nokē Migrates to AWS to Enhance Cloud-Based, Digital Customer Experience
Janus International’s Nokē is Now Powered by Amazon Web Services
Janus International Group a leading provider of cutting-edge access control…
Klarna Taps AI for Human Shopping Experience in Major Autumn Launch
Earn more with up to 10% cashback on purchases, shop with confidence with express refunds, purchase protection, sustainability search filters and…
Qualtrics and WorkJam Partnership Empowers Every Frontline Employee to Deliver Customer Experiences
Qualtrics, the leader and creator of the experience management (XM) category, and WorkJam, the world's leading digital frontline workplace announced a…
Globant Launches ServiceNow Studio for Digital Experiences of the Future
This new Studio will unlock the full potential of ServiceNow for clients, driving efficiency, agility, and innovation, propelling growth and…
NGDATA Joins the Jack Henry Vendor Integration Program
VIP enables NGDATA’s Intelligence Engagement Platform to integrate with SilverLake System
NGDATA, a leading global digital experience company…