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Customer Experience
Combat Financial Insecurity by Elevating Customer Experience
In a whirlwind of economic data, the United States has been navigating a rollercoaster ride, and the latest twist reveals that the annual inflation…
Designer Brand Paul Smith Future-Proofs Ecommerce Business With Storyblok’s CMS
Webshop page speed increased by 50% following Storyblok implementation, along with higher conversion and revenue rates
Leading designer, Paul…
Busy Beaver Selects 4R for Demand Forecasting, Inventory Optimization, Replenishment Solutions and…
Busy Beaver, a hardware retailer and home improvement center chain, taps 4R for Intelligent Inventory Optimization and Planning-as-a-Service to reduce…
Xplor Spot Introduces Innovative AI Virtual Agent to Enhance the Dry Cleaning Customer Experience
This market-leading conversational AI solution empowers customers to inquire about concerns, get assistance 24/7, and resolve problems quickly and…
Zendesk Unfurls New CX Capabilities powered by Generative Artificial Intelligence
Customer experience (CX) leaders are quickly realizing the infinite possibilities of using Generative Artificial Intelligence or GAI in the…
MERGE Acquires Zee Jay Digital to Orchestrate the Content Supply Chain for Superior CX
Zee Jay Digital expands MERGE’s Platform offering by adding Adobe Workfront capabilities
MERGE, a premium storytelling technology company that…
Ordr Announces Integration with ServiceNow Vulnerability Response
Ordr, the leader in connected device security, announced an integration with ServiceNow Vulnerability Response, expanding Ordr's existing…
AVEVA Achieves AWS Energy Competency Status
AVEVA, a global leader in industrial software, driving digital transformation and sustainability, announced that it has achieved Amazon Web Services…
Bringg Launches Last Mile Delivery Optimization on Google Cloud Marketplace
The open Software as a Service solution will empower end-to-end delivery for retailers and e-commerce enterprises on Google Cloud Marketplace.…
Akkio Launches Generative Reports to Turn Data Into Decisions Instantly
First-of-its-Kind Generative Business Intelligence Feature Empowers Small and Medium Businesses with Automatic, AI-powered Insights…