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Browsing Category
Customer Experience
Alida Recognized on 2022 Canada’s Top Small & Medium Employers List
Alida, a leader in Total Experience Management (TXM), announced that it has been recognized on the 9th annual list of Canada’s Top Small & Medium…
Channel 4 Selects mParticle to Accelerate Digital Growth
mParticle, the largest independent Customer Data Platform, announced that Channel 4 Television Corporation, a British free-to-air public-service…
ActiveCampaign Extends Integration with Slack to Democratize Access to Digital-first Workplace Tools
The leaders in marketing automation and business communication team up to empower businesses of all sizes to improve their customer experience…
Mastercard Strengthens Consumer Engagement Services With Close of Dynamic Yield Acquisition
Mastercard has completed its acquisition of Dynamic Yield from McDonald’s. Dynamic Yield—a state-of-the-art personalization platform and decision…
A Bad Customer Experience Is Worse Than Shipment Delays, Say 76% Of Americans
Mitto, a leading provider of global omnichannel communications solutions, announced the results of its survey into the sentiments of 1,000 Americans…
Appfire Acquires Comalatech To Elevate Document Management in the Atlassian Ecosystem
Acquisition will continue to accelerate Appfire's position as a leading platform of enterprise collaboration software
Appfire, a leading…
NICE Actimize Named Best Suitability Product by the WealthBriefing European Awards 2022
With its AI-powered financial crime and compliance solutions, NICE Actimize offers both surveillance and anti-money laundering solutions…
Hexaware Partners with Genesys to Help Companies Deliver Hyper-Personalized Customer Service Driven…
Hexaware Technologies, a leading global IT consulting and digital solutions provider, announced its partnership with Genesys, a global cloud leader in…
Saudi Airlines Selects Informatica to Transform Customer Experience
Informatica, an enterprise cloud data management leader, announced that Saudi Airlines has selected Informatica to help modernize its data strategy…
Helpshift Launches “Metashift” – the World’s First Customer Support System…
Helpshift, the established leader in in-app customer service and user support for mobile-first brands, has announced the launch of Metashift, its…