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Customer Experience
AVEVA Achieves AWS Energy Competency Status
AVEVA, a global leader in industrial software, driving digital transformation and sustainability, announced that it has achieved Amazon Web Services…
Bringg Launches Last Mile Delivery Optimization on Google Cloud Marketplace
The open Software as a Service solution will empower end-to-end delivery for retailers and e-commerce enterprises on Google Cloud Marketplace.…
Akkio Launches Generative Reports to Turn Data Into Decisions Instantly
First-of-its-Kind Generative Business Intelligence Feature Empowers Small and Medium Businesses with Automatic, AI-powered Insights…
project44 Releases Multiple AI-Powered Enhancements To Simplify Supply Chain Visibility
Expanded capabilities include extended door-to-door visibility and machine learning-powered innovations that automate key processes, leading to cost…
Trustpilot launches Reviews for Salesforce on Salesforce AppExchange, the World’s Leading…
Trustpilot's customers can now benefit from aggregated consumer feedback, helping build a trustworthy reputation with every customer interaction…
Harris Computer Corporation and KUBRA Forge Powerful Partnership to Revolutionize Customer…
Harris Computer Corporation (Harris), a renowned provider of advanced enterprise software solutions, and KUBRA, a leading force in customer experience…
Contact Center Technologies Hold Key to Customer Experience (CX) Improvements
The Northridge Group Aligns with RISE Technology Advisors and Uniphore to Bring Artificial Intelligence (AI), Assisted Agent Solutions to Fortune 500…
Meltwater Launches New mChampion Program in the Meltwater Customer Community
Meltwater, a leading global provider of social, media and consumer intelligence, announces the launch of its new mChampions Community Rewards Program…
Gryph Compliance Solution Now Available on NICE CXone Platform
Gryphon.ai meets real-time compliance needs for enterprise customers on NICE's award-winning cloud-native CXone platform
Gryphon.ai announced its …
Journey Transforms Identity Authentication and Transaction Security with Webex by Cisco
Journey's secure, privacy-preserving identity solutions streamline customer experience and enhance security for customer interactions
Journey.ai, a…