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Customer Experience
mParticle Launches Calculated Attributes Enabling Product Managers and Marketers to Quickly Generate…
mParticle, the largest independent Customer Data Platform, today announced the general availability of Calculated Attributes, enabling brands to turn…
WiggleCRC Calls Upon Valtech to Facilitate Friction-Free Ecommerce Transformation
Leading online tri-sports retailer, WiggleCRC has appointed global business transformation agency, Valtech to radically transform its ecommerce system…
NICE Receives “Artificial Intelligence Solution Of The Year” Award from 2021 National Technology…
NICE Enlighten AI honored as an innovative CX solution which delivers extraordinary experiences
NICE announced that the 2021 National Technology…
24-7 Intouch Recognized by Frost & Sullivan for Its Value-driven Customer Service Solutions
24-7 Intouch has been recognized by Frost & Sullivan with the 2021 Customer Value Leadership Award for helping organizations transform their…
Disqus and Akismet Sign a Multi-year Partnership to Fight Spam on the Web
Akismet will continue to help power Disqus' commenting platform as the teams work together to find innovative ways to better serve clients
Akismet,…
Seller-Related Identity Fraud Is the Biggest Threat to E-Commerce Providers and Platforms this…
Socure’s Consumer Research Uncovers Seller Fraud Ranks Among Top Three Concerns for Consumers and Blocks Brand Loyalty
Socure, the leading…
Quadient Inspire Flex Software Release Delivers Customer Experience Built For A Digital-First World
The latest release of the hybrid cloud solution offers 300+ enhancements that give users extended control over design and delivery of omnichannel…
LINK Mobility Announces Mobile Communication Agreement with Eversource
LINK Mobility (LINK) announces a mobile communication agreement with the U.S. utility Eversource for critical notifications. Eversource provide 4.3 …
TTEC Launches Free Jump Start Calculator to Accelerate Customer Experience Transformations
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end CX solutions, announced the…
Tailored Digital Platforms Help Banks Enhance The Customer Experience Throughout The Customer…
Banks use technology partners to spread risks while raising customer service levels, finds Frost & Sullivan
The hyper-digitalization of financial…