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Customer Experience
Salesforce Executive Joins ActiveCampaign As Chief People Officer
Michael Rico brings a wealth of technology and consumer brand experience to this newly created role, underscoring the company’s commitment to its…
Abe.ai And POPi/O Announce Digital Customer Service Partnership
Abe.ai (an Envestnet solution), a leader in artificial intelligence (AI)-powered virtual assistant products for financial institutions and POPi/o, a…
Walmart To Open New High-Tech Fulfillment Center In Wilson County
The 925,000 square-foot facility will create up to 300 permanent supply chain jobs surrounding the Middle Tennessee region
Walmart announced plans to…
Cognizant Expands Its Global Digital Engineering Portfolio With The Acquisition Of Devbridge
Acquisition enhances Cognizant's ability to deliver premium custom software product engineering
Cognizant announced it has agreed to acquire…
mParticle Launches Calculated Attributes Enabling Product Managers and Marketers to Quickly Generate…
mParticle, the largest independent Customer Data Platform, today announced the general availability of Calculated Attributes, enabling brands to turn…
WiggleCRC Calls Upon Valtech to Facilitate Friction-Free Ecommerce Transformation
Leading online tri-sports retailer, WiggleCRC has appointed global business transformation agency, Valtech to radically transform its ecommerce system…
NICE Receives “Artificial Intelligence Solution Of The Year” Award from 2021 National Technology…
NICE Enlighten AI honored as an innovative CX solution which delivers extraordinary experiences
NICE announced that the 2021 National Technology…
24-7 Intouch Recognized by Frost & Sullivan for Its Value-driven Customer Service Solutions
24-7 Intouch has been recognized by Frost & Sullivan with the 2021 Customer Value Leadership Award for helping organizations transform their…
Disqus and Akismet Sign a Multi-year Partnership to Fight Spam on the Web
Akismet will continue to help power Disqus' commenting platform as the teams work together to find innovative ways to better serve clients
Akismet,…
Seller-Related Identity Fraud Is the Biggest Threat to E-Commerce Providers and Platforms this…
Socure’s Consumer Research Uncovers Seller Fraud Ranks Among Top Three Concerns for Consumers and Blocks Brand Loyalty
Socure, the leading…