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Customer Experience
Quadient Inspire Flex Software Release Delivers Customer Experience Built For A Digital-First World
The latest release of the hybrid cloud solution offers 300+ enhancements that give users extended control over design and delivery of omnichannel…
LINK Mobility Announces Mobile Communication Agreement with Eversource
LINK Mobility (LINK) announces a mobile communication agreement with the U.S. utility Eversource for critical notifications. Eversource provide 4.3 …
TTEC Launches Free Jump Start Calculator to Accelerate Customer Experience Transformations
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for end-to-end CX solutions, announced the…
Tailored Digital Platforms Help Banks Enhance The Customer Experience Throughout The Customer…
Banks use technology partners to spread risks while raising customer service levels, finds Frost & Sullivan
The hyper-digitalization of financial…
Alida Welcomes New Vice President of Corporate Development
Gaurav Bhide brings a decade of M&A and corporate development experience to Alida
Alida, a visionary leader in Total Experience Management…
GeoComm Expands Team Dedicated to Enhancing Partner Program Experience
GeoComm continues to grow with the expansion of their partner program, adding Amanda Vanderwerf to coordinate partner program activities.…
SAASTEPS and BUYJOUR Partner Strategically to Launch a B2B Frictionless Selling Solution
SAASTEPS, who recently acquired Kinetic Growth to expand its Lead-to-Revenue offerings to Salesforce Customers, also celebrated some of its terrific…
Rotherham Metropolitan Borough Council Modernises Operations with 8×8 XCaaS
UK Government Local Authority Improves Digital Experience for Its Citizens with Integrated Cloud Communications and Contact Centre Solution
8x8,…
Merkle Launches Brand Campaign Highlighting The Curious Nature Of Its People
Merkle, a leading technology-enabled, data-driven customer experience management (CXM) company and part of dentsu, has launched a brand campaign to…
Infobird Upgrades Its Intelligent Interactive Training Product
Infobird Co., Ltd, a software-as-a-service provider of innovative AI-powered, or artificial intelligence enabled, customer engagement solutions,…