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Customer Experience
ChrysCapital Buys ResultsCX From One Equity Partners
ResultsCX, a premier customer experience partner to Fortune-100 and Fortune-500 companies worldwide, announced a change in its ownership from One…
Sprinklr Introduces The Next Generation Of Unified Modern Care For Faster Service, Engagement At…
New Sprinklr Modern Care innovations provide companies with the ability to unify the agent and customer experience across channels in one platform…
AutoLeap Announces $18 Million Series A Funding Led By Bain Capital Ventures
AutoLeap, an auto repair software company serving the automotive repair industry, has raised $18 million in a Series A round. The funding round was…
AiThority Interview with Michelle Dooley, MD of Safe Haven Strategy at LiveRamp
Hi, Michelle. Please tell us about your journey into the tech industry.
My professional journey began at 7-Eleven where I was a division community…
Qualtrics Completes Acquisition of Clarabridge
The Combination Further Accelerates Qualtrics’ Growth and Confirms Its Position as the World’s #1 Experience Management Platform
Qualtrics (XM),…
Frontier Communications Appoints Melissa Pint Chief Digital Information Officer
Frontier Communications (FYBR) announced Melissa Pint has been appointed Chief Digital Information Officer. Ms. Pint will report directly to President…
Accruent Expands World Class Academy Offerings And Streamlines Training For Meridian And EMS…
Increased availability of training expected to maximize user adoption and drive increased software ROI
Accruent, the leading provider of solutions to…
Ushur Expands Solutions Partnership With FINEOS to Reimagine the Disability and Absence Management…
Ushur, the leader in AI-powered Customer Experience Automation (CXA)™, announced the expansion of its strategic partnership with FINEOS, the leading…
Weave Selects Winners Of Craziest After-Hours Calls Social Media Contest
Up to $1,000 has been awarded to winners of Weave's newest social media contest
Weave, the all-in-one customer communication platform for small…
KKR To Acquire Probe CX
Quadrant Private Equity, Five V Capital, Rodney Kagan and other shareholders of Probe CX announced they have entered into an agreement under which KKR…