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Customer Experience
Accruent Expands World Class Academy Offerings And Streamlines Training For Meridian And EMS…
Increased availability of training expected to maximize user adoption and drive increased software ROI
Accruent, the leading provider of solutions to…
Ushur Expands Solutions Partnership With FINEOS to Reimagine the Disability and Absence Management…
Ushur, the leader in AI-powered Customer Experience Automation (CXA)™, announced the expansion of its strategic partnership with FINEOS, the leading…
Weave Selects Winners Of Craziest After-Hours Calls Social Media Contest
Up to $1,000 has been awarded to winners of Weave's newest social media contest
Weave, the all-in-one customer communication platform for small…
KKR To Acquire Probe CX
Quadrant Private Equity, Five V Capital, Rodney Kagan and other shareholders of Probe CX announced they have entered into an agreement under which KKR…
Kinesso Launches Kinesso Intelligent Identity
Solution delivers 15-20%+ campaign reach improvement
Kinesso, IPG’s marketing intelligence company, announced the launch of Kinesso Intelligent…
Escher Partners With Mastercard To Help Posts Expand Financial Services Offering
New Partnership Enables Posts around the World to Offer Convenient International Money Transfer Services to Their Customers
Escher, the global leader…
Doxim Launches Integrated Video Solution for the Doxim Customer Communications Management Platform
Doxim Will Create and Deliver 1:1 Personalized Video Communications through Its Omnichannel CCM Platform
Doxim, the leading customer communications…
Verint Speakers Driving Digital-First Strategies, Delivering Conversational AI For Personalized…
Verint The Customer Engagement Company announced its schedule of October events where thought leaders will discuss digital-first engagement strategies…
ActionIQ Releases Comprehensive B2B Customer Data Platform Solution
ActionIQ, the leading Enterprise Customer Data Platform (CDP), introduced a B2B edition of its platform. As B2B buyers increasingly act like B2C…
Posh And Glia Help Modernize Member Service For Seven More Credit Unions
Credit unions take a digital-first approach to member service, leveraging a strategic blend of AI and humans
Posh Technologies, a Conversational AI…