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Customer Experience
Barceló Hotel Group selects Momentive to power its global customer experience program with…
Barceló Will Benefit from the Advanced Getfeedback Salesforce Integration as It Aims to Understand and Act upon Rapidly Changing Customer Expectations…
Sprinklr Achieves AWS Government Competency Status
Sprinklr (CXM), a unified customer experience management (Unified-CXM) platform for modern enterprises, announced it has achieved Amazon Web Services…
Talkdesk Introduces First Business Phone System Natively Built on a Cloud Contact Center Platform
Talkdesk Phone unifies collaboration and contact center applications to drive business agility, reduce costs, and provide a better way for hybrid…
Intelligent Automation from Blue Prism Becomes Strategic Enabler for Banque Internationale à…
BIL Automation Team Deliver Best Results Yet in 2020, despite COVID-19, by Embracing Digital Transformation across the Organization
Banque…
AWS Shares New Business Momentum Milestones and Announces Three New Capabilities for Amazon Connect
Tens of thousands of AWS customers now using Amazon Connect to support more than 10 million contact center interactions every day
New customers for…
RavenCSI Announces New Intelligent Features To Its Customer Experience (CX) And Employee…
RavenCSI, announced it is releasing new functionalities for its real-time customer experience and staff survey & research management system. The…
Built on Medallia Experience Cloud Platform, Rybbon Launches New Solution for Automated Digital…
Medallia Technology Partner Rybbon Extends Solution with Digital Rewards and Business Incentive System.
Medallia, Inc. (MDLA), a global…
Thankful Raises $12 Million in Series A Funding Led by Alpha Edison
AI-Driven Customer Service Platform Emerges from Stealth Mode with 50 A-List Partners and Financing for Major Expansion
Thankful, the AI platform…
Flex Factory in Althofen, Austria Admitted into World Economic Forum Global Lighthouse Network
Factory Site Utilizes Industry 4.0 Technology to Accelerate New Era of Manufacturing
In recognition of its adoption and deployment of Industry 4.0…
Sales and Marketing Software Leader, Polaris Software, Doubles-Down on Customer Interactions,…
Polaris Software, a leading provider of sales and marketing software, announced that the company has surpassed 1 million users through its global base…