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Customer Experience
Synup Launches Generative AI Features & Expands To MENA Geographies
Synup, a leading provider of online presence management solutions, is thrilled to announce the launch of its latest advancements designed to…
Botco.ai Selected by Google for Startups Latino Founders Fund
Botco.aithe GenAI Chat Cloud company, announced it has been selected by Google as a recipient of $150,000 in cash as part of Google’s Latino Founder…
Tacton Announces Strategic Investment from Rubicon Technology Partners
Tacton, the leading Configure, Price, Quote (CPQ) SaaS partner to manufacturers for simplifying sales in complex configuration announced it has…
AiThority Interview with Alistair Dent, Chief Strategy Officer at Profusion
Hi Alistair, welcome to our Interview Series. Please tell us about your journey and how you arrived at the idea of joining Profusion?
I started off…
Fixably Appoints Telecom Industry Veteran Annukka Matilainen as New Chief Operating Officer
Fixably, the global after-sales software provider, has appointed Annukka Matilainen as their new Chief Operating officer.
Annukka is a telecom…
ComputerTalk and Tethr Partner to Improve Contact Center Performance
ComputerTalk, developer of ice Contact Center with Microsoft Teams, and Tethr, the leading AI-powered conversation intelligence platform announced the…
Horatio Partners with Loris to Strengthen the Customer-Agent Connection
Horatio, the customer service company behind viral e-commerce and rapidly-growing tech companies, announced it partnered with Loris to keep advancing …
Flytxt’s Omni-Channel CVM Solution Enables Mongolia-Based Mobicom to Elevate Customer Experience
Flytxt, a leading provider of AI-powered Customer Lifetime Value (CLTV) Maximisation solutions, announced that Mobicom Corporation has started using…
Pronovias Selects Sprinklr to Enhance the Luxury Bridal Shopping Experience
Pronovias unifies their social and voice of the customer teams to optimize customer experiences using one Sprinklr platform.
Sprinklr, the…
SANDSIV and IAM Partner to Speed CX Adoption in the Caribbean
Enabling Joint Customers in the Experience Economy to Thrive with Comprehensive Technological and Service Innovations
SANDSIV, a leading provider of…