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Customer Experience
1WorldSync Adds To Leadership Team With New Vice President Of Customer Experience
Veteran software industry executive joins to unify and strengthen global customer support organization
1WorldSync, the leading provider of…
Shutterstock Acquires PicMonkey, A Leading Creative Design Platform
The acquisition provides Shutterstock's global customer community with professional-grade, easy-to-use design tools
Shutterstock, Inc. a leading…
Tealium Appoints Michael Hargis To Lead Global Operations
Hargis Brings 20+ Years of Experience Leading Enterprise Revenue Operations to Tealium
Tealium, the industry-leading customer data platform,…
Lingo Integrates Additional Customers Into ICE Back-Office Platform
Integration Enhances Back-Office Functionality and Optimizes Costs at the Same Time
Lingo Communications ("Lingo") a leading global Cloud/UC and…
In Alliance With Payroc, Park Place Payments Enhances Its Capabilities
Women-Founded and -Run Payment Processor Park Place Payments Amplifies Its Technological Capabilities, Announcing an Alliance as an Independent Sales…
Glia Hosts Second Annual Digital Customer Service Summit
Financial services leaders to discuss DCS trends and best practices for creating five-star experiences during Glia client conference
Glia, a…
Startek’s Digital-First CX Engagement Recognized by IAOP for Excellence in Strategic Partnerships
Startek (SRT), a global provider of customer experience management solutions, has been recognized by IAOP®, the International Association of Global…
DoubleVerify To Acquire EMEA-Based Ad Verification Company, Meetrics
Transaction strengthens global DV operations, and adds talented, experienced international team and tenured customer relationships
DoubleVerify a…
Sitel Group Completes Acquisition Of Sykes Enterprises, Inc.
The $2.2B acquisition places Sitel Group firmly in the top 3 position of global CX leaders with greater scale, larger global footprint and enhanced…
Genesys Bolsters Asia Pacific Presence With New Appointments To Its Regional Leadership Team Amid…
- Assaf Tarnopolsky joins Genesys as Senior Vice President and General Manager of APAC, Stephen Hamill comes on board as Vice President, ASEAN and…