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Customer Experience
Fujitsu Partners with Cast to Launch House of Modernization Focused on Digital Transformation at…
Fujitsu, a leading provider of IT products and services, has announced the opening of its House of Modernization, a center of excellence (CoE) focused…
Qtrac Partners With Raydiant to Engage Customers in More Meaningful Interactions
Qtrac, a world-leading provider of virtual queue management and appointment scheduling systems, announced it is partnering with Raydiant, a provider…
A Revolutionary New Generative AI Product from Wonderflow Meet Wonder
Wonderflow, a market-leading consumer insights technology company, has released its most groundbreaking product yet: Wonder, a revolutionary new…
TTEC Expands Global Capabilities With New Customer Experience Delivery Center
TTEC Holdings, Inc., one of the largest global customer experience (CX) technology and services innovators for AI-enabled CX solutions, announced the…
Genesys Cloud CX Achieves FedRAMP Authorization to Enable Government Agencies to Transform Customer…
Genesys, a leader in AI-powered experience orchestration, has achieved Federal Risk and Authorization Management Program (FedRAMP) authorization at…
BostonFAM Sees 33% Rise in Delivery Confirmation Rates and Boosts Customer Engagement Using…
The seamless and fast implementation of Package.ai, the leading customer engagement platform for furniture and appliance retailers, has resulted in…
Firstlogic Releases Geocode IQ Enhanced Geocoding Software
Firstlogic has announced the release of their new software product, Geocode IQ. With Geocode IQ, organizations can efficiently add geocoding…
Telesur Transforms Mobile Services with Cerillion Launch
Cerillion a leading provider of BSS/OSS-as-a-Service solutions to the telecoms industry announced the go-live of its system at Telesur, the leading…
Data Connect for Marketing Enables Omni-Channel Companies to Utilise Payments Data for…
Adyen the global financial technology platform of choice for leading businesses, announces the launch of Data Connect for Marketing, a new product…
Emergn Earns Microsoft Solutions Partner Designation for Digital and App Innovation
Emergn, a global digital business services firm helping companies deliver valuable digital products and customer experiences faster, formally…