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Customer Experience
Temasek-Founded Aicadium Acquires Singapore AI Firm BasisAI
Strategic Expansion Plans Announced for the Newly Merged Artificial Intelligence Organisations
Aicadium, a global technology company founded by…
Preformed Line Products Unveils Updated Brand Platform And New Visual Identity Elements
Preformed Line Products (PLPC) announced its new brand platform , which focuses on the company's long-standing commitment to provide…
Banzai Hires Growth-Oriented Chief Technology Officer, Simon Baumer
SAAS-Based Engagement Marketing Leader Banzai Appoints CTO to Drive Growth and Expansion in the Events Industry
Banzai, the premier SaaS-based…
Lenovo and RealWear Join Forces to Bring Assisted Reality Solutions to Enterprise Customers
Lenovo’s global sales network to offer customers RealWear’s HMT-1 assisted reality wearable solutions, and Lenovo and RealWear certify the HMT-1…
Century Business Solutions Partners with Focused Impressions to Deliver Credit Card Processing…
The partnership between Century Business Solutions and Focused Impressions will allow merchants to process payments directly within FocusPoint,…
Financial Services Firm Selects Edify for Cloud-native Contact Center and Unified Communications
Edify Empowers Agents to Get Renewable Energy Sources in the Hands of More Customers, Faster
Edify Labs (edify.cx), the customer experience software…
Secure64 DNS Proxy Puts Service Providers Back In Control Of HTTPS DNS Traffic
Secure64 launches DNS Proxy to manage DNS Over HTTPS traffic, giving subscribers the privacy they demand while keeping resolution of DNS traffic on…
Sitel Group Completes Acquisition of Sykes Enterprises, Incorporated Creating a Leading Global CX…
Sykes Enterprises, Incorporated, a leading full life cycle provider of global customer experience management services, multichannel demand generation…
Behavox Appoints Chief Customer Intelligence Officer To Drive Global Expansion, Accelerate Adoption…
Fahreen Kurji, former Head of Behavox Customer Success, to provide workplace intelligence, insights, and analysis to growing customer base
Behavox,…
NewStore Announces Its Guide For B2C Commerce Headless Integration Is Now Available For Salesforce…
With NewStore, customers can now leverage the first headless store solution on both marketplaces to extend digital capabilities into the store for…