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Customer Experience
Century Business Solutions Partners with Focused Impressions to Deliver Credit Card Processing…
The partnership between Century Business Solutions and Focused Impressions will allow merchants to process payments directly within FocusPoint,…
Financial Services Firm Selects Edify for Cloud-native Contact Center and Unified Communications
Edify Empowers Agents to Get Renewable Energy Sources in the Hands of More Customers, Faster
Edify Labs (edify.cx), the customer experience software…
Secure64 DNS Proxy Puts Service Providers Back In Control Of HTTPS DNS Traffic
Secure64 launches DNS Proxy to manage DNS Over HTTPS traffic, giving subscribers the privacy they demand while keeping resolution of DNS traffic on…
Sitel Group Completes Acquisition of Sykes Enterprises, Incorporated Creating a Leading Global CX…
Sykes Enterprises, Incorporated, a leading full life cycle provider of global customer experience management services, multichannel demand generation…
Behavox Appoints Chief Customer Intelligence Officer To Drive Global Expansion, Accelerate Adoption…
Fahreen Kurji, former Head of Behavox Customer Success, to provide workplace intelligence, insights, and analysis to growing customer base
Behavox,…
NewStore Announces Its Guide For B2C Commerce Headless Integration Is Now Available For Salesforce…
With NewStore, customers can now leverage the first headless store solution on both marketplaces to extend digital capabilities into the store for…
Medallia Announces Medallia Marketing Experience On Salesforce AppExchange, The World’s…
Customers can now leverage unified data to personalize customer experiences across channels.
Medallia, Inc. the global leader in customer and…
NICE CXone Digitally Transforming GWA’s Contact Centers For Improved Customer Experiences
CXone fosters workforce agility for remote teams and deeper operational insights across all digital and voice interactions
NICE announced GWA Group…
Lattice Certus-NX FPGAs Optimized for Automotive Applications
Best-in-class High I/O Density, Small Form Factor General Purpose FPGAs Based on Lattice Nexus Platform Now AEC-Q100 Qualified
Lattice…
IP Infusion Named A Leader In Network Operating Systems For Communications Service Providers By…
IP Infusion’s strong disaggregation experience and extensive industry ecosystem gives CSPs a successful path to open networking
IP Infusion, a…