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Customer Experience
New ON24 Hybrid Solution Accelerates Digital-First, Hybrid Engagement
Hybrid capabilities and new suite of production services enable companies to deliver hybrid experiences and capture data across in-person and virtual…
Alorica Appoints Former Cognizant Executive Mike Clifton as its New Chief Information Officer
Seasoned IT leader drives acceleration in digital CX, automation and analytics following retirement of Steve Phillips
Alorica Inc., a global…
Dialpad And Playvox Partner To Optimize Agent And Customer Experience Through Dialpad Contact Center
The Dialpad and Playvox partnership delivers the most comprehensive, AI-enabled workforce solution for contact centers
Dialpad Inc., the industry…
Merkle Launches Data Accelerator For Nonprofit
Solution Allows Marketers to Quickly Deploy a Cost-Effective Database With Ability To Analyze Campaign Performance, Constituent Segment Behaviors,…
COMSovereign’s Innovation Digital LLC and IQ-Analog Announce Strategic Alliance for Next…
Alliance to Combine Advanced Digital Processing Algorithms and Application Specific Integrated Circuits for "Beyond State-of-the-Art" Wireless Systems…
Qualtrics Introduces Brand Impact Simulator to Help Build Brands that Attract and Engage New…
Built on Qualtrics BrandXM™, Brand Impact Simulator helps marketing and brand leaders quickly identify opportunities to shift brand perception and…
Perimeter 81 Named As A 2021 Leader In Zero Trust Network Access
Zero Trust Network Access Report Q3 2021 says that “Perimeter 81’s ZTNA management is intuitive and modern” and that “its reference customers are…
Aryaka Recognized In First Global Provider Carrier Managed SD-WAN LEADERBOARD By Vertical Systems…
Recognition Builds on Previous U.S. Carrier Managed SD-WAN Leadership Rating
Aryaka, the leader in fully managed SD-WAN and SASE, announced the…
71% Of Consumers Enjoy Co-Branding Partnerships, Encouraging More Companies To Market Products…
New data from Visual Objects indicates that consumers are attracted to co-branding within brand partnerships. However, companies must align on core…
Simplr Launches Capabilities to Power Customer Empathy at Scale
AI-Enabled Features Leverage Wide Array of Customer Data to Ensure That Every Support and Service Interaction Is Personalized and Empathetic to Drive…