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Customer Experience
Simplr Launches Capabilities to Power Customer Empathy at Scale
AI-Enabled Features Leverage Wide Array of Customer Data to Ensure That Every Support and Service Interaction Is Personalized and Empathetic to Drive…
Worthix Unveils Advanced, AI-Based Customer Insight Capabilities With Worthix 2.0 Platform™
By extracting deeper, more nuanced data, the Worthix 2.0 Platform and embedded Worthix Decision Lab™ enables companies to elevate their understanding…
Talkwalker Acquires Reviewbox
The Integration Will Complement Talkwalker’s Leading Consumer Intelligence Platform by Providing Their Clients with Additional Product Review…
Wipro Announces Opening Of New Delivery Center In Arkansas, USA
Tech Leader To Help Create Employment Opportunities for Local Communities in Sherwood
Wipro Limited (WIPRO), a leading global information…
TELUS International Opens Third Digital CX Delivery Center In The US., Expanding Into North…
The company plans to hire 600 team members by the end of 2021, in addition to up to 600 team members by the end of 2022
TELUS International will…
Dialpad Makes The Case For Modern Communications In The Legal Sector
Dialpad Supports Leading Law Firms as the Need for Flexible, Reliable Technology Grows
Dialpad Inc., the industry leader in AI-powered…
Marvia Reports A Record Customer Growth Of 130% In The Last Year
Marvia, the SaaS platform specializing in solutions for distributed marketing, announced record customer acquisition growth, achieving a 130% increase…
Support Services Group Acquires Innovative Vision
With demand for premium international Customer Experience options on the rise, Support Services Group (SSG) has expanded into Jamaica and Canada …
F5 Doubles Down On Commitment To Open Source
New Projects Further Enable Developers and Platform Ops Teams to Use F5 Nginx Technology to Deliver Modern Applications Faster and at Scale
NGINX…
Twilio Segment Unveils New CDP Developer Toolkit
Twilio Segment’s unparalleled flexibility empowers developers to create world-class, differentiated customer experiences with the world’s #1 CDP…